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Ground Plane not Functioning in Samsung Galaxy S21

By cloudbarnabas on Thu, 09/09/2021 - 21:09

Hello, 

Just curious if anyone has had issues with getting ground plane tracking to function on their Galaxy S21 device. The ground plane is detected when using the webcam. Just when I build it out to the device nothing, not even the ground plane image is detected. I had an older device a Galaxy S8 and functioned perfectly fine on that device. 

 

Device OS: Android 11

Unity Version: 2019.4.12f1

Vuforia Version: 8.1.12

Hey there,

 

I would advise to upgrade to 10.x to see if that resolves the issue.

If not, let me know! 

 

Kind regards,

Patrick Scheper

Technical Community Manager

Hello Patrick, 

 

I had to download a newer version of Unity in order to use a Vuforia version 10.x. Unfortunately the ground plane is still not functioning. The Samsung Galaxy S21 is listed as a supported device.

Unity 2020.3.13f1

Vuforia 10.1.4

Hey,

 

Good to hear that you fixed it. Can you confirm that you did not see a black screen, but the ground plane was not tracking? Or was there also a black screen?