By priyathilaka83
on Mon, 06/24/2013 - 09:06
hi,
The provided android sample code of cloud recognition is not working. Please provide me a solution.It shows "service unavailable" error.
Country : - Sri Lanka
Region : - South Asia
Thanks
The android could recognize sample code is not working Expand A
Hi, have you enabled network connection on your device ?
also, does this happen with the original sample with its original access keys, or have you changed the keys to use your own Cloud database ?
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The android Cloud recognition sample code is not working
Hi,
Thanks for the reply.
Yes the network connection was available.
First I use original key then I change it changed it to access my cloud database. For both it is giving the same error
The android could recognize sample code is not working Expand A
Thanks for confirming. I have passed your message to our engineering team for assessment.
Will get back to you as soon as I have any updates.
The android could recognize sample code is not working Expand A
Hi again.
Our team has been investigating the issue, but it appears there are no issues with the Cloud coverage in your region.
Just wondering if this could be related to some firewall or other network issues specifically in your local network;
The android Cloud recognition sample code is not working
Hi AlessandroB,
Thank you and your team for spending time to troubleshoot my problem.
The android could recognize sample code is not working Expand A
Hi, just to confirm:
so, the application you mention (in your link) works fine on your mobile.
However, the CloudReco sample does not work on the same mobile ?
Could you clarify ?
The android Cloud recognition sample code is not working
Hi AlessandroB,
The both application tested on same mobile in same network.
The application Pointart is working properly with the mobile but sample application is not working.
Thanks ,
Nishantha
The android could recognize sample code is not working Expand A
Ok.
Could you try to browse (using a web browser on your device) to:
The android could recognize sample code is not working Expand A
Yes it is giving "404 Not found" error message
The android could recognize sample code is not working Expand A
Ok. This indicates that you have some issues with HTTPS requests from your network.
I'll try to get you some more details.
The android could recognize sample code is not working Expand A
Forgot to ask:
do you see only:
404 Not Found
The android could recognize sample code is not working Expand A
2 lines
404 Not Found
The android could recognize sample code is not working Expand A
OK, if you see those 2 lines, this means you can reach to the Cloud servers without problems.
This however means that you should also be able to connect using the Vuforia Cloud Recognition sample...
The android could recognize sample code is not working Expand A
Ok. I found the actual cause of your issue.
CloudReco works, i.e. you can reach the Cloud and your targets will get recognized;
The android could recognize sample code is not working Expand A
Thanks Alessandro i will try it in that way and update the you the result
Thhanks,
Nishantha