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AR Camera Distortion on Certain Phones

Hello to all,

I am developing a school project with Vuforia and Unity 3D, but I am face with a weird problem.

Here is the link to that picture :

https://scontent-kul1-1.xx.fbcdn.net/hphotos-xaf1/v/t34.0-12/12358453_10153871083193939_705441991_n.jpg?oh=369b41746ccbf3b3e8fbd62d6da00c89&oe=56688643

 

On some phones, the AR app works fine, on some, the camera DIstorts but the GUI buttons still appear and is working

 

Phones that work : Samsung S3 Mini, Xiaomi Mi4i, Huawei Mate 7, Huawei Honor 6, Huawei WiFI Tablet.

 

Phones that Camera Distort : Samsung Note 5, Huawei Honor 7, Asus Zenphone 2.

I hope someone can provide me some insight as this project is urgent and suddenly the app crashes on my examiners phone.

 

Thank you very very much and all replies are greatly appreciated!

 

Thanks!

 

Regards.