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AR Camera unknown error

December 28, 2019 - 1:49pm #1

Hi, i have a error pls i need  help, no problem when camera is upright but when in horizontal position it gives error in visual.

(i used application galaxy j7 prime, gives the same error on other devices)

Image icon error.jpg152.52 KB
Image icon normal.jpg33.95 KB

AR Camera unknown error

January 8, 2020 - 4:36am #2


Vuforia handels only recognition and tracking.

Could you please try also to use our Sample app on the phone and let me know if its reproducible? In addition please confirm us the sdk version and the other devices you tested it on.

Thank you.

Vuforia Engine Support

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