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AR on Tablet not working

September 26, 2018 - 7:29am #1

Hello,

 

I just bought a Samsung Tab A tablet yesterday in order to try out my new ground AR app, but I cannot spawn anything by touching the screen like I can on my Galaxy S7.  I also cannot see the white square that shows where the object will be placed.  Is the issue the just the type of tablet, or is there something else that I need to do for it to work on my tablet?

 

Thanks in advance!

AR on Tablet not working

September 26, 2018 - 1:58pm #2

Hello ARBuddy,

Most Android tablets do not have the proper hardware to run the Ground Plane feature. You can find a list of Ground Plane supported devices here: https://library.vuforia.com/articles/Solution/vuforia-fusion-supported-devices.html

Thanks,

Vuforia Engine Support

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