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Build fails to access camera on Pixel 3 XL

August 18, 2020 - 3:38pm #1

Hi,

Vuforia 9.3.3

Unity 2019.4.1 and some other versions of 2019.3

After generating the android build and opening it in Pixel 3 XL , Pixel 3 XL asks for camera permission and when granted the access it does not access the camera. It does not render the game object. It only shows the skybox and mid air plane indicator. But not the Game Objects.

The same build works with Pixel 2 and some other android devices but not on Pixel 3 XL.

Pixel 3 also lost camera access of some other previous apps generated through Unity+Vuforia.

Please help !

Thanks !

Best,

Shalin.

Build fails to access camera on Pixel 3 XL

August 28, 2020 - 2:25am #2

Hi,

Could you please try our Core Sample app available in the Unity store and let me know if the issue is still present?

Thank you.

Vuforia Engine Support

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