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Cloud service unavailable?

January 12, 2014 - 4:41am #1

Is cloud service under maintenance right now? I cannot recognize image target in cloud..

Cloud service unavailable?

January 12, 2014 - 11:09pm #5

I've PM-ed my project ID .. please help David .. Thank you so much ..

Cloud service unavailable?

January 12, 2014 - 12:05pm #4

Please PM me the email address associated with your Cloud Reco account, the Project ID for your database, and the Target ID of the affected target(s). I'll look into this issue. 

You can find the Project ID in the URL for your Cloud Database..

 

https://developer.vuforia.com/targetmanager/cloudTarget/cloudTargetList?projectId=[ UID ]&dataRequestedForUserId=19377&fromTab=

 

Is you app receiving a reco result of any kind?

Cloud service unavailable?

January 12, 2014 - 9:28am #3

No, it's still not working.

Few days ago, it is still working.

as you can see from my picture, Last Reco is still updating to the latest time, but the RECOS is not increasing, what is wrong?

AttachmentSize
Image icon Capture.PNG6.28 KB

Cloud service unavailable?

January 12, 2014 - 8:07am #2

No - are you still seeing problems? If so, confirm that your device is able to reach the internet. 

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