By lucky
on Tue, 11/20/2012 - 12:27
Hi Experts,
I ran into a issues for my application built using the Dominoes sample. I changed the screen orientation to "Portrait only" mode. On press of "Clear" button, I redirect user to another website. When user comes back to camera view (by pressing the back button), the dominoes are no longer visible. I also noticed that the camera input is shown in Landscape mode instead.
This problem is reproducable on "LG Optimus Black P970" devices only. I tried to replicate this on Sony Xperia, Samsung Galaxy S2, HTC One - they all work just fine.
I'll happy to provide code snippets, or logs for this.
In deep mess since this is delaying the launch of a customer product.
Best regards,
lucky
Dominoes example doesn't show overlay dominoes on LG Black
Hi lucky,
thanks for reporting this issue; we are currently investigating it, I will keep you posted.
Dominoes example doesn't show overlay dominoes on LG Black
Hi,
just a quick update: after investigating internally, it turns out that that situation you describe is a known issue for that specific LG device; our team is aware of that; at the moment a fix for that issue is not available.
Dominoes example doesn't show overlay dominoes on LG Black
Thanks for the update!
Instead of exiting the app, would it be possible to navigate to some other view and come back to the Camera view later, may be we can try to reinitialise the QCAR? If we exit the app, it might leave the user wondering what went wrong.
Please advice.
Dominoes example doesn't show overlay dominoes on LG Black
Hi, you could try that approach, completely deinitializing QCAR and then reinitialize it from scratch, without quitting the activity; though, I never testd such an approach, and not entirely sure if it will work, but you can certainly give it a try.