Log in or register to post comments

problem with the quality and colour camera of my smartphone

January 6, 2021 - 2:54am #1

I use my vuforia and unity (up to date) to make AR applications on my phone.

However I have some problems: The applications normally work one out of 5 times on my phone ( XIAOMI MI NOTE 10 Android 10), while on my girlfriend's phone ( HUAWEI P20 Android 9) the applications work all the time.

The rest of the time I have the following problems:

-the focus is not done automatically (problem solved with one line of code).

-camera quality is very low

-the colours are not the right ones (e.g. red becomes blue, purple becomes green etc.).

I have done a lot of research to solve the problems but nothing works.

I really need help.

Thanks to you :)



Translated with www.DeepL.com/Translator (free version)

problem with the quality and colour camera of my smartphone

January 13, 2021 - 5:49am #2

Hi,

We have some reports of some models having from time to time some issues but unfortunately we cannot reproduce them in house.

Could you please let me know if the issue is reproducible with our Core Samples? Also could you please confirm the Vuforia Engine SDK and Unity version used?

Thank you.

Vuforia Engine Support

Log in or register to post comments