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problem with Samsung S7 and Notes

March 28, 2016 - 11:53pm #1

Hi,

We have a project implemented with Unity5.2.0f4 and Vuforia 5-0-6. Application is working fine.

but client has reported that "The APP does not work on the Samsung S7 and on the the note".

Now we have updated the app with Unity5.3.4 and Vuforia5-5-9. Is this problem still exist ? because i dont have a device to test.

Can anybody clarify ?

Thanks,

Vamshi

vamshi
Joined:
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Posts: 78
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problem with Samsung S7 and Notes

March 30, 2016 - 8:12am #4

Hello,

Expectation is that Vuforia 5.5 does support S7 and Note 5.

I'm asking for the exact model numbers as Samsung has 20+ device models marketed as S7 or Note 5. This information will help us to better investigate.

Thank you.

medabit
Joined:
February 26, 2016
Posts: 2685
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problem with Samsung S7 and Notes

March 30, 2016 - 12:56am #3

Thanks for the reply. 

I will collect the details from my client and i=will post here.

Can you clarify, is vuforia does not support for For S7 expect it to be "SM-G930[A-Z]+ ? 

Thanks,

Vamshi

vamshi
Joined:
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Posts: 78
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problem with Samsung S7 and Notes

March 29, 2016 - 10:01am #2

Can you please provide model numbers for devices that are not working?

For S7 expect it to be "SM-G930[A-Z]+". Will also need same information about Note.

 

medabit
Joined:
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Posts: 2685
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