Hello.
Our team is using Vuforia for a couple of years already so we are not newbies with Vuforia :)
Updating from v6.2.6 to v6.2.10 we've faced a lots of problems, some of them we were able to solve, but one problem still persists:
our testing device Samsung S5 Mini G800F (Android OS version 5.1) dont recognize targets at new version (6.2.10) at all,
we have apps running 6.2.6 and 6.2.10 at this test device. 6.2.6 works pretty fine and all targets are regocnized, but with 6.2.10 cannot recognize them.
Vuforia.init() goes without errors and successfully inits.
Other test devices dont have problems with recognition at v6.2.10 (Nexus 5 (Android OS version 4.4), Nexus 5X(Android OS version 7.0), Samsung SM-G925F(Android OS version 6.0)
Could you please help us with this?
Hello spaze,
Hello spaze,
We have seen reports of issues with this device in the past, but haven't been able to reproduce the issue internally on that device. Would you be able to provide us with a sample app that displays this issue so we can try and diagnose it?
Thanks,
Hello, Strasza.
Hello, Strasza.
Unfortunately I cant give you our code or apk, but this problem reproduces even with yours sample app and Vuforia 6.2.10:
sample: vuforia-samples-core-android-6-2-10.zip
Are you using Unity or doing
Are you using Unity or doing native Android?
And just to confirm, you're using the 5.1 version of the OS and 6.2.10 of Vuforia?
Thanks,
-Vuforia Support
We are using native Android.
We are using native Android.
Samsung S5 Mini G800F has been checked with OS 4.4, 5.1 and 6.0. It is not working with 6.2.10.
Did you check Samsung S5 Mini G800F with your sample app vuforia-samples-core-android-6-2-10.zip?
Hi guys, today i had the same
Hi guys, today i had the same problem(with vuforia 6.2.10 and unity 5.6.1) but now i got my app working. So i will tell you what i did hoping that help you to make your app working aswell.
Hello marcelorodino, looks
Hello marcelorodino, looks like you've posted your answer in a wrong thread.
This is not related to our issue.
We are not using unity, we are using C++.
Sorry, you are right, wrong
Sorry, you are right, wrong post, other guy still having a similar problem but with unity.
https://developer.vuforia.com/forum/android/app-does-not-work-android-device
I will answer there
*/
We are working on procuring the device and will update this thread with any additional info.
-Vuforia Support
We've tested on a similar
We've tested on a similar device, SM-G800A. Specifications between 800A and 800F are basically identical: http://pdadb.net/index.php?m=device&s=compare&ids=6606.6033
Running with native Vuforia sample worked fine.
Hi, Strasza.
Hi, Strasza.
yes this is it. Can you give me apk that you've tested at SM-G800A so I can run it at my G800F?
I attached the apk I used on
I attached the apk I used on the SM-G800A.
I tried your apk on the SM-G800A and it worked fine.
When we get the SM-800F I'll test again and update here.
Thanks,
-Vuforia Support
This is the result of scan
This is the result of scan (we made a video for you):
https://www.dropbox.com/s/9tpz041dohjjei7/Samsung%20G800F%20Vuforia%20bug.mov?dl=0
As you see there is some video artefacts on screen and camera image is scratched. Absolutely the same result as we got before.
same here with a Samsung S5
same here with a Samsung S5 Mini G800F with android 6.0.1, kernel 3.4.39
Hello,
Hello,
We have received an SM-G800F running Android 5.5.1. We were able to reproduce the issue where the augmentation fails to appear when running the Vuforia sample app.
Stay tuned for updates as we investigate further.
Thanks,
-Vuforia Support
Hello all,
Hello all,
Please refer to this thread for more information on this issue and how to resolve it: https://developer.vuforia.com/forum/device-support/samsung-galaxy-s5-mini-not-working-vuforia-6210
Thanks,