Hi,

Thank you @michalSBIT for the feedback.

I also got confirmation that we do *not* collect any information that would be categorized as PII.

Vuforia Engine Support

Hi mcotora,

thank you for looking after this issue.

For your information:

We've successfully uploaded and published our app on the Google Play platform after adding the information available in https://developer.vuforia.com/legal/statistics to our own Privacy Policy document, explicitly emphasizing the fact that this data is collected only by Vuforia Engine.

Kind regards,

Mike

Hi,

I am checking internally to confirm, however as pointed out by @michalSBIT we collect the data referenced in https://developer.vuforia.com/legal/statistics. However at this point in time I am not aware if this type of data is considered PII.

Thank you.

Vuforia Engine Support

Hi Julian.

I think that you're heading in the right direction. Vuforia Engine does collect data from user's devices:

https://developer.vuforia.com/legal/statistics

The problem is, it doesn't look like anything that Vuforia collects is a PII (personally identifiable information)...

Also, if you're using Unity there are some additional stats that are being collected and can be disabled only in the most recent versions of Unity:

https://issuetracker.unity3d.com/issues/apk-cannot-be-published-to-google-play-because-unity-doesnt-meet-the-families-policy-requirements?_ga=2.95310427.613487264.1592205684-1609693032.1514468312

https://forum.unity.com/threads/google-play-keeps-detecting-collection-of-personal-and-sensitive-information-rejecting-my-app.885223/

I'm not associated wtih Vuforia or Unity in any way. I'm just a developer with problems similar to yours. ;).

Let's see if PTC staff can assist. (Keep your fingers crossed :) )

Kind ragards,

Mike.