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Vuforia SDK and Google Play privacy requirements

June 18, 2020 - 6:39pm #5

Hi,

I've recently had some Android apps that use Vuforia flagged for accessing personally identifiable information (e.g. Android ID and advertising ID). The rejection notices aren't particularly useful in tracking down which component of the app is responsible, they simply say to check all SDKs. Could I please get a simple definitive 'yes' or 'no' whether Vuforia accesses either of these IDs, so I can rule it out as the culprit and move on to checking other SDKs I use.

If it's a 'yes', please let me know how to turn it off!

Many thanks,

Julian.

Vuforia SDK and Google Play privacy requirements

June 22, 2020 - 6:40am #4

Hi Julian.

 

I think that you're heading in the right direction. Vuforia Engine does collect data from user's devices:

https://developer.vuforia.com/legal/statistics

The problem is, it doesn't look like anything that Vuforia collects is a PII (personally identifiable information)...

Also, if you're using Unity there are some additional stats that are being collected and can be disabled only in the most recent versions of Unity:

https://issuetracker.unity3d.com/issues/apk-cannot-be-published-to-google-play-because-unity-doesnt-meet-the-families-policy-requirements?_ga=2.95310427.613487264.1592205684-1609693032.1514468312

https://forum.unity.com/threads/google-play-keeps-detecting-collection-of-personal-and-sensitive-information-rejecting-my-app.885223/

 

I'm not associated wtih Vuforia or Unity in any way. I'm just a developer with problems similar to yours. ;).

Let's see if PTC staff can assist. (Keep your fingers crossed :) )

 

Kind ragards,

Mike.

Vuforia SDK and Google Play privacy requirements

June 25, 2020 - 2:22am #3

Hi,

I am checking internally to confirm, however as pointed out by @michalSBIT we collect the data referenced in https://developer.vuforia.com/legal/statistics. However at this point in time I am not aware if this type of data is considered PII.

Thank you.

Vuforia Engine Support

Vuforia SDK and Google Play privacy requirements

June 25, 2020 - 5:48am #2

Hi mcotora,

thank you for looking after this issue.

For your information:

We've successfully uploaded and published our app on the Google Play platform after adding the information available in https://developer.vuforia.com/legal/statistics to our own Privacy Policy document, explicitly emphasizing the fact that this data is collected only by Vuforia Engine.

 

 

Kind regards,

Mike

Vuforia SDK and Google Play privacy requirements

June 26, 2020 - 12:02am #1

Hi,

Thank you @michalSBIT for the feedback.

I also got confirmation that we do *not* collect any information that would be categorized as PII.

Vuforia Engine Support

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