I used Vuforia with Unity v. 2018.4.10f1 (64-bit) to create an AR Application on Andriod devices with Android SDK 28. After I tested with Samsung Galaxy A70(Pie version), Samsung Galaxy S10(Android Q version), ASUS Zenfone 2 and Sony Xperia Z1C (Kitkat version), it works! But after I tested with Oppo F9 (model: CPH1823) (Pie version), it appeared weird color like a first picture. Accutually should be a second picture.
After I suspected storage availability of Oppo F9 device. I cleared some data to be more than 3 GB. availability whereas my application only 25 MB. used. But, it still not work.
I tried to use video recorder feature while I was opening this app. A result is the screen was stuck but the device can track the image target correctly. It appreared a model on marker while a screen displayed same background with movable model.
I debugged the device via Unity through cable link. But, Unity console didn't has any error.
I used ADB command-line to trace back errors. It's also no error.
Noted: This Oppo F9 can opens camera to take photos without any problem.
My questions are
- What's wrong with Oppo F9 and how should I deal with it?
- What are android device limitations for AR (Unity personal with Vuforia plugin)
- Do you met this problem? if yes, could you tell me the device model names?
Hi,
Hi,
Usually ARCore supported devices are supported also by Vuforia. However we do not certify each ARCore device, this means that there is a high change that the ARCore supported device will also work with Vuforia.
Below a list of devices supported by Vuforia and ARCore.
Hi,
Hi,
It sounds bad to hear a ton of phone is unguaranteed. But, I found my phone, Sony Xperia Z1 Compact, worked correctly albeit out of your list. However, thank you very much for your confirmation which are supported or unsupported.
Sincerely.
Hello,
Hello,
I have same problem at Redmi K2 Pro, Galaxy A7,
I am selecting auto graphics api from unity version 2018.3.4
vuforia version: 8.1.10
How can i solved this... help me
Digicops999 wrote:
[quote=Digicops999]
Hello,
I have same problem at Redmi K2 Pro, Galaxy A7,
I am selecting auto graphics api from unity version 2018.3.4
vuforia version: 8.1.10
Hi,
Hi,
Could you please provide a logcat dump using $ adb logcat AR:D Unity:D *:S? when the issue occurs?
Thank you.
Vuforia Engine Support
mcotora wrote:
[quote=mcotora]
Hi,
Could you please provide a logcat dump using $ adb logcat AR:D Unity:D *:S? when the issue occurs?
Thank you.
Vuforia Engine Support
[/quote]
Hi
Hi Fernnie,
Hi Fernnie,
Thank you for the provided data. In the logcat dump I found some access denied logs when Vuforia is initialized. At this point in time I am not able to determine if this is the culprit and also don't have an Oppo F9 to reproduce the issue.
Hello @Fernnie,
Hello @Fernnie,
One important clarification on the Vuforia Engine "supported" device list: