By izrin93
on Fri, 03/22/2019 - 16:15
Hello Vuforia Team,
I already update my Vuforia version to Vuforia v8.1.7, using Unity 2018.3.9f1, when I scan on my Oppo phone everything is okay, the video shows up when detected the image, but when I try to test it on Samsung S9, the video doesn't show up, only (Quad) shows up, please help me!!
SDK - 28.0.3
Thanks.
Hello,
Hello,
When running the Video Playback feature in Vuforia Core samples, do you observe the same behavior?
Thanks,
Vuforia Engine Support
Hello Vuforia Engine Support,
Hello Vuforia Engine Support,
Yeah, the same behaviour, I don't know what to do already..
Thanks.
Regards,
Izrin93
Hello,
Hello @izrin93,
What is your S9 model number? Settings->About phone/device->Model number
If we have a similar model I can try running our core samples to see if I can reproduce.
Thanks,
Vuforia Engine Support