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Area Target Generator

May 25, 2020 - 8:30pm #1

Hi,

I received an error when using the generator.(See attachment)

What should I do to solve this problem?

Thank you.

AttachmentSize
Image icon error.png65.36 KB

Area Target Generator

May 27, 2020 - 12:54am #7

Unfortunately, failed again.

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Image icon error.png55.96 KB

Area Target Generator

May 27, 2020 - 12:12am #6

Hi,

Could you please try and save it directly on the drive 'E:\'?

Thank you.

Vuforia Engine Support

Area Target Generator

May 26, 2020 - 9:58pm #5

Hi,

The drive C:'s storage is big enough(45 Gb / 150 Gb).

And there is no unicode path on the mac or windows pc.

Thank you.

AttachmentSize
Image icon error-mac.png344.49 KB

Area Target Generator

May 26, 2020 - 5:04am #4

Hi,

Thank you for checking and confirming.

Moving forward, there could be 2 things that might affect this.

1. C: drive is almost full

2. Unicode path is affecting this

Could you please check point 1 and let me know if your mac has also unicode characters like the windows pc?

Thank you.

Vuforia Engine Support

Area Target Generator

May 26, 2020 - 2:54am #3

Hello,

I have checked the 2 things that you mentioned. The drive E:\ has enough storage(See attachment), and run the ATG as an Adiministrator doesn't solve the problem.

I also tried the ATG for mac on mac system, but I received the same error.

Thanks for your reply.

AttachmentSize
Image icon drive E.png2.33 KB

Area Target Generator

May 26, 2020 - 12:28am #2

Hi,

I would check the 2 things mentioned in the error:

1. Check if you have enough storage on the drive E:\

2. Run the ATG as an Administrator

Thank you.

Vuforia Engine Support

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