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Area Target Generator can't not find the Matterport files.

'' Download of Matterport(TM) Space "9KyeuWwKY2J" (MatterPak(TM) download): Matterport(TM) space with ID "9KyeuWwKY2J" does not exist, or you are not allowed to access it. ''

 

This problem bothered me for a week.

I'm not sure if that needs to pay for Matterport or it is free.

I looked at the Vuforia guide about Area Target Generator and followed the step.

Maybe I misunderstand somewhere.

Could somebody help?

Thanks.

TRUONGKHANH

Thu, 12/24/2020 - 01:32

I have bought "MatterPak" Bundle after Project processing, encouraged similar error as you. Anyone have any suggestion? 

AThalheim

Fri, 01/08/2021 - 08:07

Is there any news on this from the support team? Its been a while since the first of these posts. Thank you

Hello Vuforia Developers, we are facing exaclty the same issue:

Download of Matterport(TM) Space "kmf3MNKbpM5" (MatterPak(TM) download): Matterport(TM) space with ID "kmf3MNKbpM5" does not exist, or you are not allowed to access it.

feedtaleone

Mon, 02/15/2021 - 14:04

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.

jsteinerman

Tue, 02/16/2021 - 14:57

Hi everyone,

Please review this documentation provided by Matterport to ensure your account is set up properly to work with Vuforia Area Targets:

Hello, we did resolve the issue thanks to Jake!

All we had to do was to buy access to Developer Tools. Description:

Hello,

unfortunately it is not clear what is your issue. The topic here is pretty old and is not clear what is the "same" and to which of the comments is your issue related.

tennydesign

Thu, 07/08/2021 - 17:26

In reply to by RolandR

Hi, I mean same as in the same as the topic which is:  Area Target Generator can't not find the Matterport files. I thought this was pretty straightforward that's why I didn't want to add more info. As for the error it is pretty the same for everyone here: Can't find the ID.