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Error Contacting Matterport

October 20, 2021 - 10:21am #1

I receive the following error upon trying to generate an area target from Matterport: 

Materport(TM) portal authentication (login): Received an invalid response from Matterport(TM) portal.  Please run this tool again.  

 

I receive this even for area scans that I've previously used the area target generator on before successfully.  

Error Contacting Matterport

October 21, 2021 - 7:26am #2

Hello,

Sounds like an issue with the Matterport service. I suggest that you contact their support team.

Thanks,

Vuforia Engine Support

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