"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

RESOLVED: Known issue with ATG and Matterport

By medabit on Fri, 12/11/2020 - 14:28

Hi,

Creating datasets with ATG fails with an Matterport error: "Received an invalid response..." or "Unable to connect to Matterport portal..."

We are working with Matterport to address this issue as quickly as possible.

Thank you for your understanding.

Vuforia Engine Support

Hello,

Matterport has indicated that the service issues identified earlier this week have been resolved.

If you're still facing issues generating an Area Target from a Matterport Pro 2 scan, please post to the Vuforia Engine Area Targets forum.

Thanks,