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Storage error

April 30, 2021 - 1:49am #1

Hi,

we are having trouble generating an area target from a E57 file. (Storage error, see attached image)

We ran the tool on several windows machines and a mac with ATG 9.8.5. The capacity of the target drive was more than 100GB in all of these cases. We double checked the write access and ran the tool as administrator.

The size of the file we were trying to convert is 200MB.

 

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mmuellerfaro
Joined:
August 21, 2017
Posts: 2
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Storage error

May 10, 2021 - 12:46am #4

Hi,

Could you please confirm that you followed the steps mentioned in this article:https://library.vuforia.com/area-targets/area-targets-navvis-scans?

Especially the part with: Retrieving and Converting the Scan

If you followed the step here, would it be possible to share with us the datasets_proc and e57_output_file? If you don't want to post them on a public forum, just pm the data.

Thank you.

Vuforia Engine Support

 

EDIT: Unfortunately we do not support scans from Faro, we support only following devices:

  •     ARKit enabled devices with inbuilt LiDAR sensors,
  •     Matterport™ Pro2 3D camera,
  •     NavVis M6 and VLX scanners, and
  •     Leica BLK360 and RTC360 scanners.
mcotora
Joined:
March 15, 2019
Posts: 1673
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Storage error

May 10, 2021 - 12:35am #3

Hi,

1. ATG Version is 9.8.5

2. We tried scans from different devices, (some publicly available) this specific one was from a FARO device.

3. When exported from the device, the scan is around 50MB. As E57, it's 290MB.

mmuellerfaro
Joined:
August 21, 2017
Posts: 2
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Storage error

April 30, 2021 - 4:44am #2

Hi,

Strange behaviour, could you please help me with the below information?

1. ATG version

2. From which device(NaVi, Leica) is the scan?

3. The scan when exported from the device is 200mb?

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 1673
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