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Authorization error

July 14, 2015 - 2:02am #1

Hi,

I'm updating my app for Vuforia 4. Yesterday all ok but, without any change, today I have an Authorization error: The cloud recognition service keys are incorrect or have expired. The app with Vuforia 2.7 is ok and working. If I take the cloud recognition example and use my keys, the same error appeared. What is the problem?

 

Thanks

 

Authorization error

July 15, 2015 - 11:57am #3

Thank you for providing the key and DB access codes. I put those into a new Cloud Reco 4.2.3 sample app and successfully tested reco on over a dozen of your targets in your Cloud DB. Can you try those steps to verify as well?

Authorization error

July 14, 2015 - 12:43pm #2

Please PM me the name of the Cloud DB and which keys you are using.

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