By nezwork
on Sun, 01/06/2013 - 01:52
I created a database with 2 markers CLOUD When the scan, both the unity app that works sometimes but often gives me the following error "Authorization error, the cloud recognition service access key are incorrect or have expired" What can it be?
Hi nezwork, how often does it
Hi nezwork,
how often does it happen ?
could it be (just an hypohtesis) that you're wireless connection goes intermittently up and down ?
hello I do not think the
Hi nezwork, ok, I see, it
Hi nezwork,
ok, I see, it seems related specifically yo your account settings/keys;
hi Alessandro (you are
hi Alessandro (you are Italian?)
my account is info@nezwork.it
Hi nezwork,you can get the
Hi nezwork,
you can get the transaction ID from the Unity logs by using the ADB tool;
the adb tool will actually show the Logs in a console; to use ADB, you need to find your adb.exe, which is usually located under:
YOUR_ANDROID_SDK_DIR/platform-tools
I got these logs with aLogcat
I got these logs with aLogcat directly from your phone
Thanks nezwork, we can
Thanks nezwork,
we can now investigate your issue; I will update you as soon as possible.
Authorization error
Authorization error
Hi aanandsuthar1987, can you confirm the exact error message you are getting, and also how frequently (roughly) does this occur ?
Authorization error
and now When it start scaning after 1 or 2 scane its gives error message like Authorization error The cloud rcognition service has been suspended.
Hi, what's new?
Hi, what's new?
Still under
Still under investigation...
keys incorrect or expired
hi,
im using unity with the cloud recognition and i'm getting the same problem!
when i compile my project in x-code, i get that error eight out of ten times as wel. i just registered and created my first target database today, but evrything else seems to be working.
I also see this error. It is
I also see this error. It is not my connectivity dropping out as I am testing that on the same device and other devices at teh same time.
If you can post transaction
If you can post transaction IDs for the affected requests, that will be helpful.
Also is this occuring w/ a WIFI connection a/o 3/4g network?
I did not keep a note of the
I did not keep a note of the transaction IDs but I will be sure to do so in future.
The test was over a Wi-Fi conection.
It just happened again. The
It just happened again. The transaction IDs are:
70b11e0617ee45b28d354dcff4613d91
Thanks - where are you
Thanks - where are you located BTW?
I'm located in London,
I'm located in London, England and the device is configured to set the time automatically and with 24 hour time set to "ON"
ITALY
ITALY
@ all:could you try setting
@ all:
could you try setting both the Time and Time-Zone manually in your devices (instead of using automatic network based time settings) and do a few more tests ?