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Cloud Database Update

May 27, 2015 - 2:26am #1

Hi everyone

We have a legacy cloud database that's in use with a Vuforia 3.x cloud app that's used on a daily basis. The FAQ requires us to update to Vuforia4 before June 30rd in order to continue using the cloud reco service.

Our question: If we update the legacy cloud database (as described here http://developer.vuforia.com/library/articles/Solution/How-To-Upgrade-a-Cloud-Database) today, will our users still be able to view all cloud content using their Vuforia 3.x app until June 30rd? Or can we able to run & test the legacy cloud with the Vuforia4 SDK & then update the database once the Vuforia4 app update is tested & deployed?

Thank you very much for clarifying this.

Cloud Database Update

July 31, 2015 - 3:14pm #6

We check your account and you should be fine, we had some issue with those mails sent.

Cloud Database Update

July 31, 2015 - 6:03am #5

Update: We have received the (apparently too early sent) mail that our cloud database has been suspended:

The deadline of July 31, 2015 to migrate your cloud database to a Vuforia 4 or greater license has passed, and your cloud database FritzUndFraenzi has been suspended. Targets associated to the database can no longer be recognized.

To continue using the Cloud Recognition Service, you need to create a license and migrate your application to Vuforia 4.

We have created a Vuforia 4 cloud license key and associated it with the database a few weeks ago. The app is still running Vuforia 3, since we got assured in the previous post that updated legacy cloud DB's will still work with Vuforia 3 even after today.

Confusion is big on our side. Will our app still work tomorrow or not?

Cloud Database Update

June 1, 2015 - 4:40pm #4

Vuforia 3.x apps will continue to work with Legacy Cloud DBs that are migrated to a 4.x license. Legacy Cloud DBs need to be migrated to a 4.x license before the end of July 2015.

Cloud Database Update

June 1, 2015 - 1:54am #3

Thank you very much, dm3d.

Does that mean that we are able to continue using our 3.x application and only update the cloud database to 4.x; so no app update is required even after July?

Cloud Database Update

May 28, 2015 - 5:33pm #2

The Vuforia 4.x SDK works with Legacy Cloud DBs. Legacy Cloud DBs need to be migrated to a 4.x license before the end of July 2015. Vuforia 3.x apps will still work with the 4.x Cloud DBs.

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