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Cloud recognition not working in Sony Xperia Z1

April 2, 2014 - 11:08am #1

I am using cloud recognition to show video, the app work completely okay in samgsung s4 & other samsung series.

However it doesn't working on sony xperia service, does anyone had any idea?

 

 

 

Cloud recognition not working in Sony Xperia Z1

April 2, 2014 - 12:07pm #2

However it doesn't working on sony xperia service, does anyone had any idea?

Hey, could you add more details on what exactly you mean with "does not work" ?

- what is the problem you observe? black screen ? connection error ? augmentation not showing up ?

- do you see any error message popup on screen ?

- what error message do you see in the device Logs ? (this would help a lot)

- what version of Vuforia are you using ?

- have you checked that your Xperia has internet connection ON and working ? (e.g. have you verified that you can navigate in internet with a web browser) ?

- what is the exact Device model name ?

 

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