By lucky
on Sun, 07/07/2013 - 17:58
While using Cloud Recognition, my app (both iOS and android), throws this error after every few minutes:
"Service Unavailable. The cloud recognition service is unavailable, please try again later."
Though the error stops after few seconds. But it is quite irritating especially when it appears during demo/presentation.
This happens almost everyday!
Please note that the internet connection was working fine whenever I got this error.
Any ideas what is the problem here?
Is it some kind of issue with Cloud recognition server?
Cloud Recognition Service unavailable
Hi, does this happen with the sample ? or your application ?
Cloud Recognition Service unavailable
[quote=AlessandroB]
Hi, does this happen with the sample ? or your application ?
[/quote]
It happens with both the sample and my application based on sample.
Cloud Recognition Service unavailable
Ok.
Can you open this URL with a browser from your device ? (not from desktop)
https://crs.vuforia.com/
Cloud Recognition Service unavailable
[quote=AlessandroB]
Ok.
Can you open this URL with a browser from your device ? (not from desktop)
Cloud Recognition Service unavailable
Can you tell us which network provider you are using, and whether your connection is over WIFI, 3G or 4G? Also are you connecting from the region identified in your forum profile? And have you observed this issue on other devices as well?
Cloud Recognition Service unavailable
[quote=DavidBeard]
Can you tell us which network provider you are using, and whether your connection is over WIFI, 3G or 4G? Also are you connecting from the region identified in your forum profile? And have you observed this issue on other devices as well?
Cloud Recognition Service unavailable
Note:
Cloud Recognition Service unavailable
Hi
Cloud Recognition Service unavailable
Hi, I am experiencing similar issue. It happens on both sample and my application. Initialization is passed. Then it randomly throw error messages such as
Cloud Recognition Service unavailable
Hi Jason,
the issue you are experiencing seems to be slightly different from the one observed by lucky (Service unavailable...)
Cloud Recognition Service unavailable
EDIT: Apologies, my issue was specific to the device I was using not the Vuforia service.
Cloud Recognition Service unavailable
We have experiencing Clock Sync issues, even with timezone and time as automatic (provided by network). But this happens only in some devices, but not necessary the old ones, with Android 4.1.x (samsung) this type of issues occurs frequently.