"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

Cloud recognition - taking too much of time

Hi,

The cloud targets added using the 'Target Manager' is showing the status as 'Pending' for more than 45 minutes. It is still not 'Active'. Is there any issue with the cloud service?

Thanks,

BP

AlessandroB

Thu, 02/06/2014 - 07:43

There could be a temporary slow down on the service, but if it still takes much longer to get Activated, you can contact:

https://developer.vuforia.com/support/contact