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"Error: Fail" when creating or updating targets

March 20, 2019 - 6:19am #4

We have a live application where we are uploading JPG targets programmatically and associating metadata with them. This application has been running fine for a few months but now it stopped working completely, VWS simply returns "Error: Fail", no more information.

If I attempt to upload the targets via the Vuforia website then the markers work fine, so the images are proper. The encoding of the metadata is also correct.

What does this error mean?

IEA
Joined:
October 10, 2016
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"Error: Fail" when creating or updating targets

March 21, 2019 - 9:35am #3

Hello,

Can you provide the HTTP error code you're receiving? That can be helpful in determining the error type: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/How-To-Use-the-Vuforia-Web-Services-API.html (check the bottom).

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2683
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"Error: Fail" when creating or updating targets

April 12, 2019 - 12:36pm #2

Hello,

The error code in the response is 500.

IEA
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October 10, 2016
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"Error: Fail" when creating or updating targets

April 15, 2019 - 9:09am #1

Hello,

If you can also provide the transaction ID for the failed upload, I can have the team investigate further.

Thanks,

Vuforia Engine Support

medabit
Joined:
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Posts: 2683
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