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extremely slow update times
extremely slow update times
extremely slow update times
Hi,
It doesn´t seem completely fixed yet. I still got one target in pending, but 2 other of my pictures were processed last night.
Very poor performace. To the Admins: The users might be more understanding, if they knew why this happened. Since some of them (including me) pay monthly for the service we have to know, if this could happen again in the future.
Best regards
Maik
extremely slow update times
extremely slow update times
I did already. the reply is still no definite timing... I am not sure how to deal with my angry customers right now.....
any idea when the issue can be fixed? How come we never get a notice beforehand saying that the system upgrade might lead to this type of issue?
Alfred
extremely slow update times
extremely slow update times
Can you please take a look at my database? targets have been pending for over a day. project id is as follows. We have a live event right now and it relies on the pending targets. Customers are yelling at us for a problem resolve timeframe. Can you please take a look ASAP?
Project ID: c592e738ef7548f088a91bf70e7882c2
Thanks,
Alfred
extremely slow update times
Apologies - yes there is a problem at the moment and the Cloud Reco team are working hard to try to resolve this.
At the moment we have no timeframe for when this will be resolved, but please bear with us.
I will revert back when there is more information.
thanks for your patience here
N
extremely slow update times
extremely slow update times
Hi, have you contacted this link?
https://developer.vuforia.com/support/contact
You can bring your issue there, by selecting a technical category in the contact form.
We are aware of an issue which might have temporary affected some Cloud databases; so, this could explain the delay you have observed;
it is possible that by now the issue is already resolved, so you can check your targets again.
Hi, there seem to be a temporary slow-down of the system;
could you send your query to:
www.vuforia.com/contact
and select the Cloud category from the drop-down menu ?
They should be able to provide more info.