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Impossible to create target with valid image

June 26, 2015 - 7:09am #1

Hi,

See attached images.

One works, not the other. The ui does not bring any valuable informations about why it fails.

Is it possible to have more informations than "Invalid file format.Only 8 bit gray scale or 24 bit RGB of file type JPG or PNG are allowed."?

 

Regards,

Cyril

AttachmentSize
Image icon tracker_working.png262.19 KB
Image icon tracker_not_working.png211.94 KB

Impossible to create target with valid image

July 2, 2015 - 9:31pm #4

Both of those images have an alpha channel. Any image with an alpha channel should be rejected by Target Manager.

Impossible to create target with valid image

July 1, 2015 - 3:21am #3

Do you mean that both of them should not work ?

 

Impossible to create target with valid image

June 30, 2015 - 1:21pm #2

Both images that you attached to this thread have an alpha channel. The alpha channel should be removed prior to uploading to the Target Manager.

https://developer.vuforia.com/library/articles/Solution/Troubleshooting-Target-Manager-common-issues

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