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impossible to upload an image

November 6, 2013 - 6:31pm #1

I am trying to upload the attached image, but I always get he same error

Invalid file format.Only 8 bit gray scale or 24 bit RGB of file type JPG or PNG are allowed.

 

This is a 8bit palette png, so, what's wrong ?

AttachmentSize
Image icon mini_magick20131106-11157-okdapd.png74.32 KB

impossible to upload an image

November 8, 2013 - 12:00am #6

No problem. Glad that it works for you too.

impossible to upload an image

November 7, 2013 - 2:48pm #5

your right, it's working, i must have mix something in my numerous tests !

sorry for the silly question

impossible to upload an image

November 7, 2013 - 7:13am #4

I tried uploading your second image to the Target Manager ( mini_magick20131107-12232-3jlxbi.png)

and it works.

The previous (first) image does not work because the color spae is indexed, and not true RGB, but the second image has no issue;

could you try again ?

 

impossible to upload an image

November 7, 2013 - 6:22am #3

Hi,

My image is 24bits RGB.

Here is another one, in truecolor instea of palette.

Same error.

AttachmentSize
Image icon mini_magick20131107-12232-3jlxbi.png161.76 KB

impossible to upload an image

November 7, 2013 - 12:27am #2

The error message is self-explanatory; if you use color images they must be 24-bit RGB format (if you have RGBA, with alpha, it will not work);

if you use Grayscale images, you need to make sure they are saved in 8-bit format.

Also, the maximum image size is about 2MB

 

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