By Augment
on Thu, 11/07/2013 - 02:31
I am trying to upload the attached image, but I always get he same error
Invalid file format.Only 8 bit gray scale or 24 bit RGB of file type JPG or PNG are allowed.
This is a 8bit palette png, so, what's wrong ?
impossible to upload an image
The error message is self-explanatory; if you use color images they must be 24-bit RGB format (if you have RGBA, with alpha, it will not work);
if you use Grayscale images, you need to make sure they are saved in 8-bit format.
Also, the maximum image size is about 2MB
impossible to upload an image
Hi,
My image is 24bits RGB.
Here is another one, in truecolor instea of palette.
Same error.
impossible to upload an image
I tried uploading your second image to the Target Manager (
impossible to upload an image
your right, it's working, i must have mix something in my numerous tests !
sorry for the silly question
impossible to upload an image
No problem. Glad that it works for you too.