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New Added Images to Cloud Are Not Recognized

August 29, 2019 - 4:16am #1

Hello There,

 

Since yesterday afternoon, im facing a problem with the cloud database/recognition. After adding new Images (5 star) to the cloud they cant be recognized by the app or in the editor. But in the target manager i can see the amount of recognitions of these new targets rising which is very strange, because i only tried a few times and reco numbers are rising above 100. Older images in the cloud still can be recognized within the app, metadata comes in, everything fine with that. May there be something wrong on the vuforia servers ?! 

Someone else here facing the same issue?

Greetings

   

New Added Images to Cloud Are Not Recognized

August 29, 2019 - 7:59am #2

Hi,

I've quickly tested the cloud reco with the vuforia core sampels app and it worked as expected.

Could you please confirm for which ImageTarget did you see the increased Reco numbers?

Thank you.

Vuforia Engine Support

 

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