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Problem with CloudRecognition service

March 5, 2013 - 4:09pm #1

 

Hi. is there any problem with cloud recognition services? I don't know if I did something wrong but sinces yesterday I can't make  my example to work.

I'm using  Unity 4.0.1 Pro and  Vuforia 2.0.31

 

-- I tried an example that was working last week but now it doesn't . when I run it  I get several lines similars to this one

Completed CloudReco transaction with ID '11434ac71ae54eb687cd5838b1640898'

I tried a lot of things but it doesn't work so I decide to try the original Cloud Recognition example . It work within unity but when I try it on an ipad 3 I get the next error

The cloud recognition service acess keys are incorrect or have expired.

any idea?

 

Thank you

Problem with CloudRecognition service

March 7, 2013 - 1:36pm #4

You are only seeing an expiration error on iOS devices?

Problem with CloudRecognition service

March 6, 2013 - 5:06am #3

same problem here!

Problem with CloudRecognition service

March 6, 2013 - 3:37am #2

It should be working fine. Please start again from scratch:

  • Start with a fresh database and re-upload your targets.  You could also test with the Cloud / Book images
  • Build  the sample out of the box with your new access keys
  • It should work with play mode and on the device

Occasionally you may need to delete the existing app from the device to clear any initialisation files, so you could also try this.

HTH

N

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