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Reaching limit warning

February 11, 2020 - 7:57am #1

Hi, Vuforia Support Team.

 

I have 2 questions regarding cloud recos.

1. What happens if I go over my recos limit per month? Will I get any error code from server?

2. Will I get a pre-warning like warning email when I'm close to my recos usage limit? Or should I monitor the usage regularly?

 

Best Regards, 

ck

Reaching limit warning

March 3, 2020 - 7:29am #4

Hi,

Have the info,

Customer will receive at 80% and 100% warning e-mails that he is reaching his reco limit.

Once this goes over the cloud recos, additional costs will be incured by the customer billed at the next billing cycle.

More info here regarding overages (when you go over the reco limit): https://library.vuforia.com/content/vuforia-library/en/articles/FAQ/Pricing-and-Deployment-Plans.html

Thank you.

Vuforia Engine Support

 

Reaching limit warning

February 12, 2020 - 3:08pm #3

Hello, 

 

I have got similar questions from my customer. 

Did you find out the answer?

Hope to get it soon. 

Thank you. 

 

Regards, Mia

 

Reaching limit warning

February 12, 2020 - 12:53am #2

Hi,

I am not familiar with the steps prior to reaching the limit or afterwards.

But have no fear :) I will find out and update this thread.

Thank you.

Vuforia Engine Support

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