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Unable to upgrade Starter License to Bronze

September 30, 2015 - 4:40pm #1

Hi,

I would like to upgrade from a starter license to a bronze license and associate it with my existing cloud recognition database. I have created my new license key and would now like to apply it to my existing database but cannot see how to do so using the web portal. I'm sure this is something trivial that I am just not seeing.

Could someone please let me know how to do this?

Thanks!

Unable to upgrade Starter License to Bronze

October 2, 2015 - 11:37am #3

Cool thanks!

Just to let you know, as far as user experience goes, that is very unnerving because canceling the license key could somehow break my DB. It would be really great to have a replace license key button.

 

 

 

 

Unable to upgrade Starter License to Bronze

October 1, 2015 - 8:01pm #2

You will need to cancel your Starter key which will serve purpose of unassociating it from your Cloud DB. You will then be able to assign your Cloud DB to your Bronze key.

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