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We can't publish 3D model to Vuforia Experience Service with given credentials by Offical Saler

October 21, 2016 - 5:32am #1

Hello,

1. We have bought Thingworx and Vuforia of PTC's product. But the  credentials are not available when I wanna to publish the work that create with Vuforia Studio to my Experience Service. I get a tip that Please Verify Experience Serive Url and username/password entered correctly like blow. But I belived they are right cause copy and paste from Offical Account Mail.

If you can't see this image, please vist view image link.

 

2. What's the difference in PVZ file and PVI file?

 

3. How can I play the Exploded view (3D Model) within a PVZ file in Vuforia?

3D Model File: https://drive.google.com/file/d/0B5s9WWqZKLtTT1ItdEpBd3N2Ukk/view

 

4. How can I set my thingworx service url? I want to call some custom method that written in thingworx.

 

We will show it to Our customer in next  week. So it's urgent. Please slove my problem, ASAP.

 

Thanks  a lot.

 

We can't publish 3D model to Vuforia Experience Service with given credentials by Offical Saler

November 7, 2016 - 8:21am #2

kouis, First-Things-First: 

To address your questions: 

  1. In Studio, under info tab, please make sure you are using the 'Vuforia Studio Pilot program URL' in Vuforia Experience service field. The URL should look like - https://<your-domain>.pp.vuforia.io and click on Validate. It will prompt for user/password, please use the default user/password that you've received through pilot program welcome email. 
  2. PVZ file contains a 3D model, whereas PVI file is the animation file for the corresponding pvz model. 
  3. I recommend to watch the Blue pump demo tutorial video - https://www.youtube.com/watch?v=2yRvHW7rbXI&t=34s&index=3&list=PLrCBNJga3kdGsw2Uof9SOldO4OxsK1cJG 
  4. As of now, PTC didn't release the commercial version of vuforia STUDIO and Experience Service. So, you can't use an On-Premise Thingworx service url. For more information, please the Tutorial video playlist - https://www.youtube.com/playlist?list=PLrCBNJga3kdGsw2Uof9SOldO4OxsK1cJG 

 

Thanks, 

Giri

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