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Error: 'Uploaded Image is Invalid' within Target Manager

January 31, 2014 - 2:20pm #1

Hi,

I am attempting to upload images of a multi-target. I keep getting an error with certain images that have been edited in Adobe Photoshop CS6. the error message in Target Manager is 'Uploaded Image is Invalid.' Alpha channel is not used the colour space is RGB, I have set Adobe to not use color management. However I still receive this error message. The images that worked earlier were utilzing 'sRGB' and still worked (according to finder 'Color LCD' is being used for those images). I have tested different profiles with no luck, any help would be appreciated as the error message is quite vague.

I am happy to PM the images if required.

Regards,
W

Error: 'Uploaded Image is Invalid' within Target Manager

February 3, 2014 - 7:16am #10

Great.

Error: 'Uploaded Image is Invalid' within Target Manager

February 3, 2014 - 6:52am #9

The issue was the approximation of the AR for those images being slightly off. The issue is now resolved. Thank you for your time.

W

Error: 'Uploaded Image is Invalid' within Target Manager

February 3, 2014 - 6:42am #8

For Multi-targets,   the reason of the failure might be in the aspect ratio of the image, which must be consistent with the dimensions (Width, Height, Length) of the cuboid that you create.

For example, if you have a cuboid of Width = 200 and Height = 300,   and you want to upload the image as Front face, you need to make sure that your image aspect ratio is equal to 200 / 300 = 0.667.

Could you verify that ?

 

 

Error: 'Uploaded Image is Invalid' within Target Manager

February 3, 2014 - 6:39am #7

I have found the issue. Uploading as a single image works fine, however uploading to a multi-target (cuboid) fails. The issue was with my approximation of the Width x Height x Length - Although the error message did not specify AR, my approximation of 106.6529 to 107 seems to be the issue. Thank you for your time and effort. 

Regards,
W

 

Error: 'Uploaded Image is Invalid' within Target Manager

February 3, 2014 - 4:32am #6

I have tried the image you sent me (jpeg), and seems to be working fine; I got it uploaded and rated with 2 stars.

Could you try again, maybe using a different web browser ? (I used Chrome, fyi)

 

Error: 'Uploaded Image is Invalid' within Target Manager

February 2, 2014 - 2:15am #5

I've used GIMP, Paint, Photoshop and Fireworks with no luck. I have PM'd the image to you, please see if you have any ideas on that causes the Target Manager to return an invalid image error.

Regards,

W

Error: 'Uploaded Image is Invalid' within Target Manager

February 2, 2014 - 1:32am #4

One thing that usually works is to open the nimage in another image editor such as Paint or Gimp, and save the image a PNG 24-bit RGB, or JPEG.

Have you tried that ?

 

Error: 'Uploaded Image is Invalid' within Target Manager

February 1, 2014 - 5:05am #3

Hi,

Firstly thank you for the reply, I have tested the images with standard profiles including Adobe RGB and without any profile, it continues to return errors. I have also tested in PNG instead of JPG, without alpha, with no success. I have tried many different tests, all returning the same error. Any other suggestions would be kindly received. 

Regards,

W

Error: 'Uploaded Image is Invalid' within Target Manager

February 1, 2014 - 4:51am #2

Hi, have you tried using a default RGB profile (such as Adobe RGB or other) ? Afaik, sRGB (as well as CMYK) are not supported in general.

Also, make sure the image is Saved to a RGB-24-bit (png), with no-alpha.

 

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