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Issue Uploading Bottom and Top images for cuboid

January 8, 2018 - 8:58am #1

Hi, i am having some problems to upload bottom and top images for my cuboid target.



All my aspect ratios, image sizes and options are correct, but i got the same message every time.



"Uploaded Image is Invalid."



Tried JPG and PNG, certified that the image has been saved in 8bit format.



Can anyone help me? the images are attached. The left image is the same as the right one.

 

 



 

 

AttachmentSize
Package icon CuboidTarget.zip2.37 MB

Issue Uploading Bottom and Top images for cuboid

March 26, 2019 - 10:46am #3

Hello,

My guess is that there is an issue with how your images map to the sides of the cuboid. The aspect ratio of each image must match the cuboid's side.

I've attached an example cuboid project that shows this relationship. Perhaps it can help you to review it and try it out.

Thanks,

Vuforia Engine Support

AttachmentSize
Package icon W375xH500xL250.zip508.32 KB

Issue Uploading Bottom and Top images for cuboid

March 26, 2019 - 3:14am #2

I have the exact same issue. Did you figure out what was wrong?

My cuboid is 200x10x10 and and my top and bottom image has the exact same pixel size as the front and back that works fine.

The image successfully upload as a single target so the image format must be ok.

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