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Target Manager Problem
Target Manager Problem
Normally when I try to upload an image, the process is finished in a couple seconds. If the format is not eligible or the size is big it gives an error in a couple seconds. Now it shows up nothing, just the circle disappears and form is still there. I tried with safari and chrome and no luck.. I checked the size and format they are ok too.
Target Manager Problem
Try checking the following:
- your image is PNG or JPEG
- your image size is not exceeding 2 MB
- your image format is RGB 24 bit (if it is a PNG, make sure it has no alpha, i.e. it is RGB 24 bit, and not RGBA 32 bit)
- try again using a different web browser, to exclude that it is not a browser specific issue
If you are still blocked after verifying the above, you can contact this link:
http://www.vuforia.com/contact
and mention that you have issue with uploading images in your TM account.
Ok, so this sounds as possibly an issue specific to your account.
I have brought your case to our team to have a look at it, but please, also send a message to
www.vuforia.com/contact
if not done already.