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Galaxy Tab S4 ground plane = not supported device

April 13, 2019 - 1:14pm #1

Hello. we just got a Samsung Galaxy tab s4 for testing vuforia but vuforia is saying ground plane tracking on this tablet is unsupported. SM-T830.

the Tab s3 is supported and not at all as good. this tablet has a faster snapdragon 835 compared to the older snapdragon 820, nevermind also a better camera.

 

ARcore supports both the tab s4 and s3.

is there some way I can enable ground plane tracking?

the app runs fine on my galaxy s9 phone so I know the app works.

 

thank you.

Galaxy Tab S4 ground plane = not supported device

April 15, 2019 - 11:44am #2

Hello,

If ARCore supports your device, then Vuforia Fusion will support Ground Plane when ARCore is installed on the device (and your app has been coded to support it).

https://library.vuforia.com/content/vuforia-library/en/articles/Training/vuforia-fusion-article.html

Thanks,

Vuforia Engine Support

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