Hi,
An user of my app is complaining about green/magenta artifacts on screen.
I can't reproduce this error on my device, and I have no other reports of the same error.
Can someone provide me information about this?
On this project, I used Vuforia 9.8.8 in Unity 2020.3.1f1.
The user device is an Motorola Moto e65 (Android 9; Kernel 4.9.117+; version PTBS29.401-58-7; screen 280 DPI 1560x720; native plataform armeabi-v7a,armeabi,arm64-v8a; OpenGL ES 3.2).
I've attached an image of the error on the post.
Thanks.
| Attachment | Size |
|---|---|
 Error image | 216.15 KB |
Hi LucasLA,
We get from time and time, reports that some android devices have render artefacts. The issues seem to be device specific issues and there is always another fix that a dev has found. for ex: https://developer.vuforia.com/forum/unity/weird-stripes-entire-android-screen
Unfortunately you will need to try out different things like mentioned in the above post to address the issue.
Hope this helps.
Vuforia Engine Support