Hi!

Didnt check #1-3 still but already saw why Ground plane didnt work for me - my device is not on AR Core supported devices list..

Guess I have to wait for it to be added later or try to sort out by image tracker :(

Anyway thanks for your help!

Hi,

Google Play Services for AR is the software that enables ARCore to function, without the app the device will not be able to run ARCore. Unfortunately I am not aware on how the app is distributed in the store, however I would expect it to be available ww.

Thank you.

Vuforia Engine Support

Thank you!

#1-3 will check today or tomorrow and will give a feedback.

Can you explain more on #4? What is it and is it available in any country?

Hi,

Unfortunately I don't have a Honor 20 Pro to test the behavior however it should work as the device is supported by ARCore.

Please make sure to do the following before building it on the phone.

1. ARCore Requirement is set to REQUIRED

2. Device Tracker is checked in the Vuforia configuration settings

3. Under the Plugins/Android inside your Project in Unity you have core - 1.7.0

4. Device has Google Play Services for AR installed

Thank you.

Vuforia Engine Support

Hi!

I am getting this message :(

Is there a way to include my phone to supported devices list?

Unity 2019.1.13f1

Vuforia 8.3.8

Phone Honor 20 Pro YAL-L41

Android 9

Hi,

Could you please try it with the Vuforia Core Samples from the Asset Store? and let me know the outcome.

Thank you.

Vuforia Engine Support

Thanks for your reply!

Followed instructions, added AR Core file but result still the same - phone still cant find ground plane.

I mean, i have video feed so app is working, but nothing happens whenever i look. Even square symbol doesnt appear. In Unity editor with PC camera and special print all worked.

Where should I look to solve this issue?

Unity 2019 (Vuforia integrated)

Phone - Honor 20 Pro

Android 9

Hi,

I checked and confirm that Honor Mate 20 Pro is a supported ARCore phone. If the phone is supported by Google's ARCore we also support it through Fusion. Please make sure to set the ARCore requirement in Unity to: Optional or Required.

Thank you.

Vuforia Engine Support

article: ARCore with Vuforia: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/arcore-with-vuforia.html