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Samsung Galaxy S4 not working with Vuforia 7.0.47

Hi,

I have an App which I built using the latest Vuforia 7.0.47 together with Unity 2017.3.1f1. However, it is unable to work with my Samsung Galaxy S4. The App is able to run and I can see the videostream but nothing is recognized by the ImageTracker.

I tried using it on Samsung Galaxy S8 and Xiaomi Mi4i and it worked fine on both.

Details of devices that is unable to work:

Samsung Galaxy S4

Model Number: GT-I9505

Android Version: 5.0.1

I understand that Vuforia 6.5.23 is able to fix similar issues with Galaxy S5 mini and it should be included in the latest Vuforia 7.0.47, however it does not work for my S4.

Kindly advise.

Thanks & Regards,

Calvin