Log in or register to post comments

Severe visual artifacts on Galaxy S4 Zoom

July 13, 2014 - 4:50am #1

Hello,

I am basically unable to use the API on the Galaxy S4 Zoom.  In any of the camera modes the screen is from partially to totally obscured with artifacts.

I'm wondering whether because it has an actual lens on it like a real camera, perhaps it also has some sort of ROM compatibility problem ?

 

Thanks!

Andrew

Severe visual artifacts on Galaxy S4 Zoom

July 13, 2014 - 11:30pm #2

Hi, 

we are aware of visual artifacts occurring on Vuforia 3.0 on some devices, and we are working towards a fix to be released very soon.

  • Could you attach a screenshot of your device screen showing the artifacts, to confirm it is the same issue?

(you can also check this thread: 

https://developer.vuforia.com/forum/issues-and-bugs/glitch-background-camera-texture-videoplayback-using-sam

if you scroll it down you should find a screenshot showing the problem, probably looking similar to what you are seeing on your device).

  • Also, could you provide the exact model number and Android version of your S4 ?

So we can check on our side too.

Thanks,

 

Log in or register to post comments