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Licence issue for UK devs

By eskimos on Tue, 08/04/2015 - 10:02

Hi I wondered if any UK developers have had this issue. I tried to buy a licence, but was told by Vuforia that I would need a VAT number. I explained that my UK company, like many in the UK is not VAT registered. Vuforia wouldnt have that.  They wanted me to get the client to supply a VAT number -  I'm the client, the app is for me. Then I tried to buy a licence as an individual. Once again Vuforia said I needed a VAT number. 

Basically as they are merely supplying a computer generated software code with no physical manifestation it seems more that an little stupid.

Any ideas??

I know this is an old thread, but did you manage to solve this issue?

I'm facing a similar situation and the support team is extremely slow giving feedback.

Ditto, Ireland here.

I'm not even a company, but this is pretty ridiculous. I just want to buy your product.

Hello,

You will need a VAT number for purchasing a classic license in the UK. You can feel free to contact the sales team with the link provided by dm3d for any questions or issues with this.

Thanks,

Vuforia Support

I know this is an old thread, but it's 2019 and this problem continues.

A friend of mine bought a classic license just to have it cancelled a few days later because a "valid VAT number" wasn't provided.

Hello @nunodias,

I suggest you open a Billing support ticket with your question: https://developer.vuforia.com/support/contact/billing

Thanks,

Vuforia Engine Support

Hello,

Sorry to hear of your unsatisfactory experience.

We recommend that students use a Development License, which is free and unlocks all of Vuforia's features for development and test. This will not require you to provide a VAT.

aumentarte

Mon, 08/05/2019 - 15:13

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I'm having the exact same issue purchasing from Spain.

I really think they should inform that a VAT number is required in the pricing section. It is not that common as most EU medium or small companies just provide for EU clients.