I'm involved in a project developing an AR app for an agency client. They've asked me to provide some information for a 'help' page for the app. I know apps don't usually have help pages, but bear with me...
The only things I can think of that could go wrong with an app that an end user could do anything about, would be low light or too much light reflecting on the AR marker. Is there anything else I've missed?
Do Qualcomm / Vuforia offer any standard guidelines to end users for troubleshooting if their app doesn't work as expected?
I've tested an app in low light conditions and it's really solid - has to get *seriously* dark before it starts to fail. Haven't checked for glare / reflections yet...
I've told the client that we should aim not to have a help page. However, it may be relevant for us to include a message such as "No 3D model? Make sure that <some_helpful_wording_here>".
Many thanks in advance,
Andy
Troubleshooting advice for app end users
The Developer's Guide has some helpful information in this regard - https://ar.qualcomm.at/qdevnet/developer_guide/ .
Take a look at the sections on Trackables and AR App Design.
Troubleshooting advice for app end users
That's really helpful advice - many thanks.