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Exception list for firewall

I've been trying to using Model Target function with the Model Target Generator.

 

But there was a problem when I tried to upload my model for simplifying and training for Advanced view

 

I've already applied the '*.vuforia.com' to a firewall exception list. Because I've been testing behind firewall of a company.

 

But It still doesn't work.

 

Our IT group said that we need IP exception list for using upload function.

 

Is there a list of IP address to access the Vuforia cloud?

 

Thank you.

Hey there,

 

Make sure that the following 3 URLs are whitelisted: https://mtg.prod.vuforia.com, https://accountmanager.prod.vuforia.com, https://usageservice.prod.vuforia.com.

Let me know if that solves the issue! 

 

You can add exceptions for specific IP addresses that are allowed through your firewall. This allows you to allow access to specific websites from outside your network.