"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

Scene rotation issues

Hello, we are developing an AR application for mobile phones (IOS and Android) using Vuforia v10.6.3 and Unity 2020.3.22f1 and we are having some issues with some Android phones.

As you can see in the picture, on finding a plane over the table, the default indicator gameObject is not facing to the camera, hence on place the gameObjects in the scene, they are rotated too. We need that indicator and gameObjects inside ground plane stage are facing to the camera.

I'm debuging all GO rotations and always are 0.

There is some way to make it work as we need?

Thank you very much.

Here I attach the specifications of the device with we are having these issues

Hey there,

 

The indicator that you shared as a screenshot is not the default indicator though? It is your own graphic?

 

Kind regards,

Patrick Scheper

Technical Community Manager

Attachment