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Vumark Generation API Failure

April 21, 2022 - 5:33am #1
Topic solved

Good day everyone!

We are currently struggling making an internal website for generating VuMarks, we fail both with our own implementation as well as with the python sample with an 403 LicenseCheckFailed feedback. I tried to create a seperate DB with a fresh Basic license but we still encounter the same issue (using the new DBs keys/ids)



when trying to use the python script it is called in the following way

C:/python27/python.exe "U:\Downloads\generate_vumark_instance.py" --access-key <access-key> --secret-key <secret-key> --target-id <target_id> --instance-id <Text>



the header we send looks roughly like this:

{
"Content-Length": 25, 
"Content-Type": 'application/json', 
"Authorization": 'VWS <access-key>:vopb2E/f/u1+6KCASO1uFPGMSBw=', 
"Date": 'Thu, 21 Apr 2022 11:31:10 GMT'
}



According to the Licensing FAQ vumark instance generation via API should be possible, if I am not misunderstanding something



 

Vumark Generation API Failure

May 10, 2022 - 4:21am #7

Yes, this only happens via the API on my end, not via the Target Manager

Vumark Generation API Failure

May 9, 2022 - 2:29pm #6

Hello,

I just tested this functionality on some VuMark templates in my account (using the Target Manager, not APIs) and was able to generate a PDF.

Are you facing these errors when creating via APIs? If so, can you share the transaction IDs for further investigation?

Otherwise, if you're willing to share your VuMark template, I can do some additional analysis with that artifact. Feel free to DM me with a to access if you'd like it to remain private.

Kind regards,

Dave Downing

Vuforia Engine Technical Support

Vumark Generation API Failure

May 9, 2022 - 5:58am #5

Hi, sadly the pdf output seems to arrive empty on our end, svg works, I haven't gotten any feedback from my colleagues for the png version yet - we will convert the svg to pdf on our end for now

Vumark Generation API Failure

May 3, 2022 - 3:06am #4

Hey there,

 

This issue will be fixed in our next release that is scheduled for this week! I'll update my comment when the changes have been made.

 

Kind regards,

Patrick Scheper

Technical Community Manager

Vumark Generation API Failure

May 3, 2022 - 2:32am #3

Hi again! Any news on the topic, the issue still seems to persist on our end!

Vumark Generation API Failure

April 22, 2022 - 7:05am #2

Hello,

There is currently a bug in the Target Manager that is not allowing the use of VuMark Generation APIs when a Basic (free) license is associated with the Device Database. Currently, only Premium (paid) licenses are able to 'unlock' this feature.

The development team is aware of the issue and looking to patch by the end of this month.

Thanks for the patience and apologies for any inconvenience.

Kind regards,

Dave Downing

Vuforia Engine Technical Support

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