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Vumark Generation API Failure

Good day everyone!

We are currently struggling making an internal website for generating VuMarks, we fail both with our own implementation as well as with the python sample with an 403 LicenseCheckFailed feedback. I tried to create a seperate DB with a fresh Basic license but we still encounter the same issue (using the new DBs keys/ids) when trying to use the python script it is called in the following way C:/python27/python.exe "U:\Downloads\generate_vumark_instance.py" --access-key <access-key> --secret-key <secret-key> --target-id <target_id> --instance-id <Text> the header we send looks roughly like this:

{
"Content-Length": 25, 
"Content-Type": 'application/json', 
"Authorization": 'VWS <access-key>:vopb2E/f/u1+6KCASO1uFPGMSBw=', 
"Date": 'Thu, 21 Apr 2022 11:31:10 GMT'
}

According to the Licensing FAQ vumark instance generation via API should be possible, if I am not misunderstanding something  

Hello,

There is currently a bug in the Target Manager that is not allowing the use of VuMark Generation APIs when a Basic (free) license is associated with the Device Database. Currently, only Premium (paid) licenses are able to 'unlock' this feature.

Hey there,

 

This issue will be fixed in our next release that is scheduled for this week! I'll update my comment when the changes have been made.

 

Kind regards,

Patrick Scheper

Technical Community Manager

Hi, sadly the pdf output seems to arrive empty on our end, svg works, I haven't gotten any feedback from my colleagues for the png version yet - we will convert the svg to pdf on our end for now

Hello,

I just tested this functionality on some VuMark templates in my account (using the Target Manager, not APIs) and was able to generate a PDF.

Are you facing these errors when creating via APIs? If so, can you share the transaction IDs for further investigation?