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Ground plane detection problem on Vuforia 8.0, work nice on Vuforia 7.5

November 18, 2019 - 10:57pm #1

Hello,

I am using Vuforia ground plane and everything work fine with Vuforia 7.5 (with Unity 2018). After I updated to Vuforia 8.3.8 with Unity 2019.1.13f, it is very very difficult to detect the ground plane. When the ground plane is detected and an object is placed, sometimes it keeps lost tracking when I move.

How can I fix this? It's very urgent please !

My phone is a HUAWEI P20

Thanks

Regards

Ground plane detection problem on Vuforia 8.0, work nice on Vuforia 7.5

November 20, 2019 - 6:58am #2

Hi,

The behavior is strange. The device is supported by ARCore also by Vuforia Fusion. I would check if you have everything in place to use ARCore.

Please check below steps:

1. https://library.vuforia.com/content/vuforia-library/en/articles/Solution/arcore-with-vuforia.html

2. Make sure that on the devices the app: Google Play Services for AR is installed

Thank you.

Vuforia Engine Support

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